The Internship Opportunity: We are seeking an information technology generalist to assist our IT division. This position is leased employment and is not a direct-hire position.
What you will be doing:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve basic hardware, software, and network issues. Escalate complex issues as needed.
- Monitor and manage the IT helpdesk ticketing system. Prioritize and assign tickets to appropriate team members. Ensure timely resolution of all tickets and maintain accurate records.
- Prepare and process purchase orders for IT equipment, software, and services. Coordinate with vendors to ensure timely delivery and accurate invoicing. Track and manage inventory of IT assets, including software renewals.
- Develop and maintain comprehensive technical documentation, including user guides, FAQs, and troubleshooting manuals for IT staff and end-users. Ensure all documentation is up to date.
- Assist with routine IT audits and compliance tasks. Support the implementation and maintenance of IT policies and procedures.
- Participate in IT projects and initiatives as required.
What qualifications we are seeking:
Degree or seeking degree in area of Information Technology, Computer Science, or a related field. Excellent problem solving and communication skills. Proven experience in an IT support or coordinator role. Strong understanding of IT software and hardware. Ability to manage multiple tasks and prioritize effectively.
To express your interest for this internship/leased employment opportunity, apply online through Manpower reference # 5692508: https://www.manpower.com/en/job/business-operations/it-coordinator-intern-/5692508. Note: Manpower will contact selected candidates for status of this opportunity.